Eagle Owl Computers


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To All Our Loyal Clients

The Silly Season is upon us. Thank you for all your support and words of wisdom in 2015. Without you we would not be here.

May your Silly Season and 2016 be filled with love, success and everything beautiful.

Please be safe if you are going on the roads and come back in 2016 energized and ready for anything.

Christmas time makes all of us
here at Eagle Owl Computers
grateful for your support
throughout the past year.
We wish you great happiness
in a spirit of health and hope.

Please take note that our offices will be closed from the 17th of December 2015 and will reopen on the 4th of January 2016. Although our offices will be closed, there will be somebody on call right through the holidays. You can contact us on 076 401 7800 and speak to Lizzi who will then contact the technician on duty.

Beat the HEAT

Spring is here and Summer is fast approaching. Do your Spring cleaning the right way remember to dust and bust your PC before the summer heat causes damage.

Things to Ensure a Cool Running Computer System

The easiest thing you can do to help keep your PC cool is to give it a little breathing room by removing any obstacles to air flow. Make sure there’s nothing sitting right against any side of the computer, especially the back. Most of the hot air flows out of the back end of the computer case. There should be at least 5 cm open on either side and the back should be completely open and unobstructed. If your computer is hidden away inside a desk, make sure the door isn’t closed all the time. Cool air enters from the front and sometimes from the sides of the case. If the door is closed all day, hot air tends to recycle inside the desk, getting hotter and hotter the longer the computer is running.

The fans inside your computer are there to keep it cool. Phone a professional to test and possibly replace them.

Do you know what slows a fan down and then eventually makes it stop? Dirt – in the form of dust, pet hair, etc. It all finds a way into your computer and much of it gets stuck in the several fans. Just as with household filters in your furnace, air conditioner and even your car, dust and debris can collect around the air vents and prevent proper air flow. A dusty PC will get hotter internally - and generate more heat externally - than a PC that's relatively dust free. Use common sense when removing dust from the computer phone the professionals for a dust and bust.

Watch application use the fewer items your CPU uses at once, the less likely it will overheat. Also, regularly run anti-spyware and anti-virus software to keep the laptop free of performance-compromising programs. And, be cautious of some of the cooling products on the market. Some of these actually use more power than they cool down or block your laptop’s internal cooling fan, making matters worse.

Set your screensaver and power setting properly. As long as your system is calculating your screensaver display, it is running near full power (and thus full heat). Allowing the screen to go blank after 15 or 20 minutes saves electricity and gives your system a break. And while you're at it, check your other Power settings in your OS or in the BIOS. Letting your system go into Sleep or Suspend mode can add significantly to its life.

Hi all,

We say a sad farewell to Mavis, who has decided to retire. We will miss her dearly. On another note we would like to welcome Lizèl (we call her Lizzi) to the Eagle Owl Team. She has taken over from Mavis. Hope we will be walking a long path together.

We now have our very own Facebook Profile. If we haven’t sent you a friend request yet, please send us one. You will find us under the name, Bubo Capensis (Scientific name for Eagle Owl).

After the story about Ransomware on Carte Blanche last Sunday, we decided it might be a good time to just remind all our loyal clients to watch out for the following signs that your computer may be infected by malware:

Protect Your Computer

Malware (short for malicious software) is software designed to infiltrate or damage a computer without your consent. Malware includes computer viruses, worms, trojan horses, spyware, scareware and more. It can be present on websites and emails, or hidden in downloadable files, photos, videos, freeware or shareware. (However, it should be noted that most websites, shareware or freeware applications do not come with malware.) The best way to avoid getting infected is to run a good anti-virus protection program, do periodic scans for spyware, avoid clicking on suspicious email links or websites. But scammers are sneaky: sometimes malware is cleverly disguised as an email from a friend, or a useful website. Even the most cautious of web-surfers will likely pick up an infection at some point.

Phrases to know and remember in case of emergency:

Virus: Malware programs that can reproduce itself and infect other computers.
Spyware: It surreptitiously monitors and collects information about you, your computer and/or your browsing habits without your consent -- usually for advertising purposes. It can also gather info from your address book, and even your passwords and credit card numbers. Unlike viruses and worms, spyware does not usually self-replicate.

Signs that your PC may have been infected by Malware

Real malware is generally designed not to be noticed. The people who write these programs don’t want you to clean them off of your computer. But if you know what to look for, you can recognize a symptom that might be caused by malware.

Suddenly poor performance. If your PC is running slower than it used to, or it seems to be running an awful lot of stuff in the background, malware could be the cause.

Standard maintenance programs don’t work. Malware will often protect itself by disabling programs that might help you identify and remove it. So if programs like Windows Update, Task Manager, your antivirus program, Regedit, System Restore, or Msconfig fail to work, you have reason to be suspicious. I should mention that some of these programs—especially Windows Update—can regularly fail without help from outside bad guys—although if it’s one of several programs that fail, malware is likely.

New, unwanted toolbars that won’t go away. All sorts of programs might install a new toolbar into your browser, and usually, it’s no more than a temporary annoyance. But if you can’t turn off the toolbar, or you do turn it off and it soon reappears, there’s something more sinister at work.

Your home and search pages change. This is very much like the toolbar problem. If these pages change toolbarsomething you don’t want, and you change them back, but your change doesn’t last, something is running that you have to stop.

What to do when you are infected .... contact a proffesional.

The Top Ten Tips to Protect Yourself from Malware

Worms, viruses, Trojan Horses, and now ransomware… Attacks on digital devices are continuous and everincreasing. But, all is not lost. There are effective measures you can take to ensure that you don’t open yourself up to such threats.

1. Do not open suspicious looking emails or click on URLs / hyperlinks in such mails. This cannot be stressed enough and is still a major reason for infection. If in doubt, delete!
2. Do not open suspicious looking attachments or attachments from unknown / untrustworthy senders.
3. When browsing the internet do not click on pop-ups that state that your computer or software is out of date.
4. Make sure you have up-to-date anti-virus software installed. (this is where managed anti-virus is always a good thing).
5. Back-up your critical data on a regular basis.
6. Act on your suspicions if something appears to be wrong with your PC / laptop.
7. Turn your PC off immediately if you suspect it is infected. (You know you are infected when you try to access data and a pop-up asks for money to access that data. Turn your PC off right then and there and call a professional).
8. Do not try to fix it yourself unless you are an IT professional who has dealt with ransomware before.

All Lenovo laptop users who purchased their laptops within the last year please take note of the following:

Lenovo's Superfish screw-up highlights biggest problem in software

Holes made by third-party software that are ripe for exploitation by hackers go far beyond Lenovo. Security researchers last year discovered major vulnerabilities in two widely used open-source software tools, dubbing the flaws Heartbleed and Shellshock. Although they were accidentally introduced, they had survived for decades because companies trusted that the small teams of volunteers developing the software had thoroughly checked the software.
There's also the intentional security hole the National Security Agency is accused of inserting into a tool made by the RSA Corporation that scrambles user data to protect it. It's highly unlikely companies would have paid RSA to protect their data had they known, and RSA denies that it knew about it. To be sure, Lenovo's Hortensius said his company has taken steps to ensure few users can still run into Superfish. But it was only after security experts began howling about Superfish's behaviour that some security programs detected and removed the software.

So basically Superfish takes and stores all the information available about you, stores it and then makes it available to advertising companies.

Just a reminder:

The winter is slowly coming to an end, which means it’s almost time for Spring cleaning. Don’t forget to let us know when you want your computer dust busted.

Hope you have a fabulous start to Spring !

Kindest Regards
The Eagle Owl Team
021 930 6766